Privacy Policy

Last updated: February 16, 2026

1. Introduction

Forest Springs Resort ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a reservation, or interact with our services.

2. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Booking and reservation details
• Payment information (processed through secure third-party providers)
• Website usage data such as cookies, IP address, and analytics information

SMS consent and phone numbers are never shared, sold, or rented to third parties for marketing purposes.

3. How We Use Your Information

We use the information we collect to:

• Process reservations and bookings
• Send booking confirmations and reminders
• Provide customer service and support
• Send property access or stay-related updates
• Send promotional offers only when you have opted in
• Improve our services and website experience

4. SMS Communications

If you opt in to receive SMS messages, you agree to receive text messages from Forest Springs Resort related to:

• Reservation confirmations
• Booking reminders
• Property access instructions
• Customer support
• Occasional promotional updates

Message frequency may vary. Message and data rates may apply.

Reply STOP at any time to unsubscribe from SMS messages.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase or booking.

5. Cookies and Tracking

We use cookies and similar tracking technologies to analyze website traffic, improve performance, and personalize your browsing experience. These tools may collect information such as your IP address, browser type, pages visited, and time spent on the site. You may adjust your browser settings to decline cookies, though this may limit certain features.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the Internet is completely secure, we are committed to maintaining appropriate measures to protect your data.

7. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, including but not limited to booking engines, payment processors, CRM systems, and communication platforms. These providers are obligated to protect your information and use it only for the purposes for which it was shared.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Information

If you have questions about this Privacy Policy, please contact us:

Forest Springs Resort Email: hello@forestspringsresort.com